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Exchange Policy

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Return and Exchange Policy
No Cash refunds only Exchange of items will be entertained based of following conditions;
  1. Condition for Exchangeable Product:
    • Receipt must be presented for every exchangeable product.
    • Items returned for exchange will be acceptable if in the same condition as bought.
    • Items exchange could be entertained only on the same store locationand within three (3) days of purchased.
    • For only Electronics and Electrical products contains company Warrantee will be acceptable for exchange against manufacturing defects Otherwise, all electronics and Electrical products have check warrantee.
  1. Non-Exchangeable products:
  • Dairy Products (ice cream, yogurt, cheese)
  • Frozen & Fresh products
  • Special cut items (table covers, wire sold per meter, etc.)
  • Seasonal items (Mother’s Day, Valentine’s Day, Christmas, etc.)
  • Computer and related software, all Multimedia items (Audio, Video, Educational Trainings)
  • Lingerie and underwear
  • Cosmetics
  • Baby food and Milk
  • Personal Hygiene Products (shaver, nail clipper, trimmers)
  1. Discounted products will be exchanged at the same discounted price.

Please must note that Item short to expiries if expires or damages after sold will not be entertained against their above-mentioned specified time limit.